Real People, Real Solutions

How to Load

We're not happy unless you are. Call, email or live chat with our world-class customer service team any time.
Email Us
Use this form to contact us by email. You'll receive a prompt and thorough response. All fields are required.

Call Us

Toll Free:

844-My-Cascade (692-2722)

International: 702-991-2920

FriendSpend Rewards Center:

6AM-6PM PT, Mon-Fri

(Press option 1,1,6)

For questions about Cascade Card's FriendSpend rewards, your referrals, ordering a card, how to use our website, or anything else about the FriendSpend Rewards program.

Card Services Department: 24/7/365 (press option 1,5)

For help with lost or stolen cards, activating card, account balance or other general assistance.


Chat With Us

Start a live chat with the FriendSpend Rewards Center:

6AM-6PM PT, Mon-Fri

Or leave a message any time 24/7/365 and we'll reply via email.


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Click the Chat Icon to get started


Or Contact Us By Mail:

Cascade Card

PO Box 81888

Las Vegas, NV 89180-1888